Privacy Policy

1. Introduction

Gradient Academy ("we", "us", "our") is committed to protecting the privacy of learners and visitors to our website. This policy explains what personal information we collect, how we use it, and the choices available to you. If you have questions about this policy, you can reach us at [email protected].

2. Information We Collect

When you contact us or enquire about a course, we may collect your name, email address, phone number, and any message you choose to send. We also use cookies and basic analytics tools to understand how our site is used.

We process this information based on your consent when you submit a form, or based on our legitimate interest in responding to enquiries and improving our courses.

Enquiry data is generally retained for up to 24 months unless you ask us to delete it sooner. Course-related records may be kept longer where needed for administrative purposes.

3. How We Use Your Information

• To respond to enquiries and provide information about our courses
• To communicate with you about a course you've enrolled in
• To improve our website and course content based on general usage patterns
• To meet legal or regulatory obligations where applicable

We do not sell personal information. Marketing communications, if any, are opt-in, and you may unsubscribe at any time using the link provided or by contacting us directly.

4. How We Protect Your Information

We apply reasonable technical and organizational measures to protect personal data, including secure storage practices and restricted access to personal information within our team. In the event of a data breach affecting your information, we will notify you and relevant authorities as required by law.

5. Cookies

Our website uses essential cookies for basic function, along with optional analytics, marketing, and preference cookies that you can control. Full details are available in our Cookie Policy.

6. Your Rights

Under Thailand's Personal Data Protection Act (PDPA), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal limits
• Request a copy of your data in a portable format
• Object to certain processing of your data
• Withdraw consent at any time
• Lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) of Thailand

To exercise any of these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

8. Children's Privacy

Our courses and website are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page along with a revised "Last Updated" date.

10. Contact Us

Gradient Academy
92 Rama IX Road, Huai Khwang, Bangkok 10310, Thailand
Email: [email protected]